Shipping Policy

At ALMPOP, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines our shipping procedures, estimated delivery times, and related information to ensure a smooth shopping experience.

1. Order Processing Time

• Orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
• You will receive an order confirmation email once your purchase is completed, followed by a shipping confirmation email with tracking details when your order is shipped.

2. Shipping Methods & Delivery Times

• Standard Shipping: Estimated delivery time is 3-7 business days.
• Express Shipping: Estimated delivery time is 2-4 business days.
• Delivery times may vary based on your location and the shipping method selected during checkout.

3. Shipping Rates

• Shipping rates are calculated based on the weight, dimensions of the package, and destination. You can view the shipping charges at checkout before completing your purchase.
• Free standard shipping may be offered on orders that meet a minimum purchase amount. Please check our website for current promotions and details.

4. International Shipping

• We currently offer international shipping to select countries. Shipping times and costs will vary based on the destination.
• Please note that international orders may be subject to customs fees, taxes, and import duties, which are the responsibility of the recipient.

5. Order Tracking

• Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can track your order through the provided link or by logging into your ALMPOP account.

6. Shipping Restrictions

• We are unable to ship to P.O. Boxes or APO/FPO addresses at this time.
• Some items may be subject to shipping restrictions due to size, weight, or regulatory limitations.

7. Missed Deliveries & Lost Packages

• If a delivery attempt is made and you are not available, the carrier may leave a notice with instructions for rescheduling or picking up your package. Please follow the carrier’s guidelines to avoid a return to sender.
• In the event your package is lost in transit, please contact our customer service team at contact@build.ohchisme.com for assistance.

8. Order Changes & Cancellations

• If you need to change or cancel your order, please contact us as soon as possible. Once an order has been shipped, we are unable to make changes or cancellations.

9. Damaged or Incorrect Orders

• If you receive a damaged or incorrect order, please contact our customer service team within 7 days of receiving your package. We will work with you to resolve the issue as quickly as possible.

10. Contact Us

• If you have any questions or need further assistance with shipping, please feel free to reach out to us at contact@build.ohchisme.com. We are here to help!

Thank you for shopping with ALMPOP! We appreciate your business and are committed to providing a seamless shipping experience.